Helping Hand program provides expedited, one-time grants of up to $300 per residential customer to help with past-due balances
CHICAGO (Nov. 9, 2020) – To provide immediate aid to eligible customers most in need during the ongoing COVID-19 pandemic, ComEd announces a new program, Helping Hand. For a limited time, this financial-assistance program provides an additional one-time grant of up to $300 to help low- income residential customers, and those who express financial hardship, reduce past-due balances.
“As the number of COVID-19 cases increases throughout northern Illinois, we understand that the pandemic continues to create significant financial hardship for many of our customers,” said ComEd CEO Joe Dominguez. “That’s why we continue to evaluate and find new ways – like our new Helping Hand program – to support customers and communities most in need.”